第一篇：外贸函电索赔和理赔范文
September 4,
Mr. Rob Subbaraman
Export Manager
Nusantara Trading Co. Ltd.
Jalan Malaks
Jakarta
Indonesia
Dear Mr. Subbaraman,
Order NT-20717
We have received the documents and taken delivery of the above order which arrived at Kowloon on the . Toho Maru.
On checking the goods we found that carton 13 contained only 15,000 Coconut ball pens,although 24,000 had been entered on both the packing list and the invoice.
The full consignment is urgently required to complete orders for three of our major customers so it is absolutely essential that you ship the additional 9,000 ball pens on the earliest possible flight from Jakarta.
This is the third time in the last twelve months that you have short-shipped one of our there is any further repetition of this we will be forced to look for an alternative supplier.
Yours Sincerely,
Leung Suet Chan
Deputy Manager
第二篇：外贸函电索赔和理赔范文
同意修改付款条件
Dear Sir or Madam:
We thank you for your letter dated 6 June and are pleased to acknowledge your order No. 463 of the same date for ceramic tiles.
The modified terms of payment you propose are quite acceptable and a telex has been dispatched to you to this effect.
All the items in your order can be supplied from stock and will be packed and shipped immediately upon the remittance by telegraphic transfer being received.
The following documents will be air mailed to you immediately after shipment is made:
1. Bill of lading in duplicate
2. Invoice, FOB Shanghai in triplicate
3. Guarantee of quality
We will, of course, notify you by telex as soon as your order is shipped.
You can rely on us to give prompt attention to this and any future orders you may place with us.
Yours sincerely,
Hillary
就要求以承兑交单付款作答复
Dear Sir or Madam:
Thank you for your request for a trial delivery of ceramic resistors but regret to say that we cannot agree to your proposal.
As an exception, the best we can do for the trial delivery is to offer you direct payment at sight terms.
If you accept our proposal, you run very little risk, since our brand products are well known for the quality, attractive design and reasonable price. Our lines sell very well all over the world and have done so for the last 30 years. We do not think you will have any difficulty in achieving a satisfactory performance with this item.
If you find our proposal acceptable, please let us know and we can then expedite the transaction.
Yours sincerely,
Hillary
要求开立信用状
Dear Sir or Madam:
This is in regards to your order for 5,000widgets and our sales confirmation No. 341. We would like to remind you that the delivery date is approaching and we have not yet received the covering letter of credit.
We would be grateful if you would expedite the establishment of the L/C so that we can ship the order on time. In order to avoid any further delay, please make sure that the L/C instructions are in precise accordance with the terms of the contract.
We look forward to receiving your response at an early date.
Yours sincerely,
Hillary
修改信用状
Dear Sir or Madam:
Your letter of credit issued by the Royal Bank of Canada has arrived.
Upon further examination, we have found that transshipment and partial shipment are not allowed.
As direct sailings to Portugal are infrequent, we have to transshipment may be necessary. With regard to partial shipment, it would speed matters up if we have in stock instead of waiting for the whole shipment to be completed.
With this in mind, I send you a letter today asking for the letter of credit to be amended to read “part shipment and transshipment allowed”.
I trust this amendment will meet your approval and you will send e-mail to us that effect without delay.
Yours sincerely,
Hillary
延长信用状期限
Dear Sir or Madam:
Thank you for your letter of credit covering your order for 10,000 widgets.
We regret to say that, owing to a delay on the part of our suppliers, we will not be able to get the shipment ready before the end of this month. We faxed you earlier today to that effect.
We expect that the consignment will be ready for shipment in the early part of August. We are arranging to ship it on the Great Wall-sailing from Shanghai on 7 August.
We are looking forward to receiving your faxed extension to the letter of credit so that we can effect shipment of the goods.
We send our sincere apologies for the delay and trust that it will not inconvenience you.
Yours sincerely,
Hillary
请示提供信用资料
Dear Sir or Madam:
Thank you for you interest in our products. We hope the samples we sent you on 5 February were up to your expectations.
We would like to sort out the credit formalities as soon as possible possible so that we can begin trading. Could you provide us that we can begin trading. Could you provide us with the requisite financial information so that we can open your new account immediately?
Please include a recent financial statement, the name of your bank and references,together with any other relevant credit details. The information you provide will, of course, be held in the strictest confidence.
We look forward to a long and prosperous relationship with your company.
Yours sincerely,
Hillary
拒绝赊销
Dear Sir or Madam:
Thank you for your order No. 6565 dated 1 July for 100widgets.
I regret to say that our records show that we do not have sufficient letter of credit. We can fulfill your order only upon the receipt of a confirmed, irrevocable letter of credit.
We are sorry for the delay and await your instructions.
Yours sincerely,
Hillary
第三篇：外贸函电索赔和理赔范文
回复 询盘 告知无货
Referring to your letter of 5 June, we very much regret that we are unable to make you an offer for the goods you demand. The reason is that the product you need has been out of stock. What’s more our manufacturers have declined orders because of shortage of raw materials.
We shall, however, file your inquiry and cable you our offers as soon as we have got supplies.
我方收到贵公司6月5日来函，但非常遗憾，我方无法对贵方所需产品报盘。其原因是，此货品在我处已经脱销。而且，由于原料短缺，生产厂家已经拒绝了我方订单。
我方已将贵方询函备案，一经有货，我方将以电报报盘。
回复 询盘 ，量大折价
We are pleased to receive your letter of 5 July and enclose our catalogue and price list. Also by separate post we are sending you the samples of our products. Our catalogue contains items and their specifications of our supplies. Through comparing our prices with those of other suppliers, you will appreciate the moderate prices of ours. For a total purchase of not less than 100,000 and not more than 200,000 American dollars, we would allow a discount of 10% and for a purchase larger than 200,000 American dollars, we would allow a 20% special discount.
很高兴收到贵公司7月5日来函。现寄上产品目录与价目表。同时另封寄去样品，请查收。
所寄产品目录包括本公司产品的品名、规格。与其他厂商的价格比较，我方的报价定会使贵方满意。
凡总定购量超过100,000美元但不足200,000美元者，我方将给予10%的折扣;凡总定购量超过200,000美元者，我方将给予20%的折扣。
如何追问买方意见
In reply to your inquiry we sent you on May 25 a copy of illustrated catalog of our electric products. As we have not heard from you since, we would like to ask whether you have had received our reply and what opinion you have on our products. We are always ready to serve you and should be grateful for your reply.
在5月25日我方对贵方询函的回函中，已寄去本公司电器产品的附图目录。因迄今尚未接到贵方的消息，特致函询问，贵方是否已收到我方回函，并征求贵方对本公司产品的意见。我方随时愿意效劳，若承蒙贵方惠赐回函，当不胜感激。
如何询问参展条件
From yesterday’s Morning Paper we have learned that you are now taking applications from exhibitors for the 2000 Canton Fair. We hope you would send us a copy of detailed conditions for application, such as size of each booth, fees for rent, and time schedule for moving in, etc., as well as the time limit for application.
从昨天《晨报》上获悉，贵单位正在征集“20 广交会 ”的参展申请。希望贵方能将展位大孝租用展位价格、进场时间、最迟申请日期等详细情况通知我方。
第四篇：外贸函电索赔和理赔范文
如何表达在涨价前订货
Thank you for your letter of October 10 for business copiers. We are now sending you our price-list and catalog of the newest types that are under production and we can supply at once from stock.
We want to notice you that prices of copier parts and components have gone up steadily since the second half of the year. Though we have tried hard to keep our quotations down, we are afraid the margin for keeping on going like this will not long. Therefore, we suggest that you will let us have your order before further rises in costs, which will lead to a raise in prices very soon unavoidably.
感谢贵方10月10日关于商用复印机的询函。现随函奉送本公司正在生产的、并有现货供应的最新型号的产品清单和价目表。
我方想告诉贵方，自下半年以来，复印机的零、部件价格一直不断增长。尽管我方尽量压低报价，但恐怕有此余地的时间不会太久。因此，建议贵方在零、部件再次涨价，并不可避免地引起成品涨价之前便向我方订货。
要求及时供货
We understand that you are the agent for the White Tiger ties. We enclose our order for 1000 dozens of the White Tiger ties. Please note that we need these goods rather urgently as Christmas is drawing near. If you could supply goods timely for seasons, we would make repeated orders, provided prices are reasonable. Payment for the enclosed order will be made on a draft at sight under our letter of credit opened in your favor on receipt of your confirmation that the goods are sent out, and can be delivered before 1, December, .
获悉贵公司为“白虎牌领带”的代理商。兹附上1000打白虎牌领带订单一份。
请注意，由于 圣诞节 在即，本公司急需这批货物。如果贵公司能够及时供应时令货品，而且价格公道，我方将继续订货。
此票订单之货款，待确认贵方已于12月1日前发货之后，本公司即向贵公司开出见票即付的 信用证 。
要求代理商报价
We have read in China Daily that you are the exclusive agent for Hi-Fi Corporation of Africa and Asia. Would you please send us price-lists and catalogues of all the Hi-Fi wireless products and terms of payment. Please advise if you would grant special terms for an annual trade over 1 million . dollars. A visit of your representative would be appreciated. Perhaps he could bring the newest samples of the 999 hand phone, an item of growing interest here.
我方从《中国日报》上获知，贵公司为高保真公司在非洲和亚洲的独家代理商。
请惠送该公司所有无线通讯产品的目录、价目表及付款条件，并请告知，如果每年交易额达100万美元以上，是否可获得特别条件。
敬请贵方派代表来与我们洽谈，并携带最新999型手机样品，该产品在此地销路看好。
第五篇：外贸函电索赔和理赔范文
________________：
本人就职于________________________，于××××年××月××日购买了重大疾病、女工安康互助保障。投保重大疾病________ 份，女职工安康 ________份，保障书号码为________________________________ 。 ××××年×× 月××日经________________________ 医院确诊初次患 ，现特提交有关证明资料，申请领取保障金。
申 请 人：________________________
身份证号：________________________
××××年××月××日
注意：本申请书需一式叁份
Gentlemen： Sep. 1, 2001
We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to .
Sincerely
一般询盘信 for general inquires1. 告知信息来源，简单的自我介绍2. 指示indicating写这封信的意图，例如提供产品目录catalogue样品和报价。3. 陈述下单和期望得到发盘的可能。 具体询盘信 for specific inquires1. 指示名字和货物请求描述，包括规格和数量。2. 询问是否给一个期望可能的折扣、付款条款和交货时间3. 陈述下单和期望得到发盘的可能。 发盘信 for letter making offers 1. 如果你接受其中一个，表达你收到询盘的感谢。2. 发盘并阐述所有货物细节和主要运输条款。3. 表情这段发盘的有效性或者重点说明此发盘是没有实际约定效力的。4. 在货物和价格上做有效的讨论吸引顾客对其他产品的兴趣。5. 表达你对此订单的期望。 Trade fair 商品交易会 trial order 实订 non-firm offer 虚盘 Please quote us your best discount off your list price for this quantity.订购贵方这样大数量的产品，请以低于价目表内折扣报价。 The margin on this order is very small and we hope you will allow us an extra discount of 5%.本订单利润甚微，盼贵方惠予额外5%折扣。 Since the above price is subject to alteration, we urge you to place your order promptly.鉴于以上价格可能还有改动，我们请您务必从速订购. The inventory will be disposed of over the next twelve weeks.在未来十二个星期将进行清仓处理。 The developed markets impose higher requirements on brand and we are focusing our efforts on enhancing our brand management.发达市场对品牌的要求很高，目前我们致力于加强品牌管理。 How many installments did it take to pay off the loan?需要分几期还清贷款？ The offer is valid until June 2nd , after which date the term and price should be discussed again. 此盘有效期至，在这个时间之后价格就需要重新讨论。
1. 价格谈判For letter of price negotiation：价格问题互相磋商感谢发盘、表示遗憾不能接受并给出理由、给出还盘、表达你的期待。 2. 拒绝还盘declining a counter-offer：收盘人对发盘人的条件不同意、说明拒绝原因。表达收到还盘的感谢和惊讶、拒绝接受还盘并阐述理由、希望尽快收到合作的可能。 3. 接受还盘acceptance of counter-offer：同意条款感谢、宣布你接受，阐述你想要的条款、说明你已经附上订单表格，合同，销售确认书，需要的话盖章、表达你希望项目可以进展顺利和成功，并扩展未来的业务。 4. 订单部分拒绝partial rejection :提出替代方案表达感谢、表达遗憾不能接受订单并给出理由、提出替代方案 We are pleased to have concluded business on usual terms.我们很高兴按照惯常条款达成交易。 Your price is not on a level with the current market.你方价格与当前市场不符。 To step up the trade, we are prepared to lower our price by 5%.为了加快贸易，我们准备把价格降低5%。 If you cannot accept, please make best possible counter-offer.如果你不接受，请尽可能的还盘。 We are obliged to decline fresh order as we cannot expect new supplies to come in.我们不得不拒绝新订单，因为我们不能指望有新的供应。 The market has declined in the last few weeks.市场在过去几周已经下跌。 We strongly recommend your acceptance for our stock are running low.我们强烈建议你方接受，因为我们的存货正在减少。 If later on you can see any chance to do better, please let us know,如果你能出更好的价格。请告诉我们。 They have adjusted their product structure to the changing world market.他们调整了产品结构以适应不断变化的市场。 Our offer is competitive and we cannot lower our price any more.我方的报价是具有竞争力的，我们不能再降价了。 This is our bottom price.这是我们的低价。 If you compare our price with that of others, you will find it acceptable.如果你与别人比较价格，你会发现可以接受。 In view of your business amount, we would agree to meet you half way.鉴于你方业务量，我们同意各让一半。
1. 订单信商品的完整描述包括型号数字大小颜色或者其他相关信息、数量、时间和装运方式、每个项目的价格、包装、支付。 2. 寄送合同信确认交易赞成、表明你已经附订单表格，合同，销售确认书、表明回报期望的柜台签名，保证和希望，合同需要进展顺利和成功，相互业务会在未来扩展。 We can ensure you regular supplies of these materials if you pay for them in good time.如果你们能按时付款，我们可以保证定期向你们供应这些材料。
外贸函电范文
一． 如何表达在涨价前订货
Thank you for your letter of October 10 for business copiers. We are now sending you our price-list and catalog of the newest types that are under production and we can supply at once from stock.
We want to notice you that prices of copier parts and components have gone up steadily since the second half of the year. Though we have tried hard to keep our quotations down, we are afraid the margin for keeping on going like this will not long. Therefore, we suggest that you will let us have your order before further rises in costs, which will lead to a raise in prices very soon unavoidably.
首先外贸函电作为商业用函电，必须要注意礼貌、语气语调等，这样才能让对方感觉到舒适、被尊重和平等的感觉。
语言要简洁，使用相对口语化、简单化的语言，让对方读起来简单清楚容易理解，切记不要使用复杂的生僻词语或者拼写很长的难于理解的词汇。
内容表达的信息要精确，这样能够使得信息传递更加的清楚明晰，对加快函电的回复交流和整个业务的进程是非常有好处的。
外贸函电的标题是经常容易被忽略的，但实际上是最重要的，因为标题是给对方的第一印象，如果选择不当或者用词过于商业，很容易被对方当成垃圾邮件直接删除，所以这点一定要注意。
另外要注意外贸函电的时效性，特别是回复，一定要及时，时间就是金钱，稍微的不及时都有可能导致交易失败，从而影响生意。
除了上述需要注意的地方，对于新人而言，最好的办法就是多学习，多练习，比如针对自己的具体情况，从信件例子学起，积累语言、词汇、句型、表达等方面，然后再反复练习，提高自己的能力，自然就可以写好外贸函电了。
第六篇：外贸函电索赔和理赔范文
中国人寿保险公司：
我叫xxx，男，身份证号码是：xxxxxxxxxxxxxxxxxx系xx县xx镇xx村五组村民，是xx中学九年级学生xxx（男，身份证号码是：xxxxxxxxxxxxxxxxxx，xxxx年xx月参加贵公司学生团体平安保险）的父亲，被保险人xxx在xxx医院被确诊患xxxxxx病，经多方医治无效，于xxxx年x月xx^v^亡。
今委托被保险人xxx的母亲xxx，女，系xx县xxx镇xxx村五组村民，身份证号码：xxxxxxxxxxxxxxxxxx， 办理被保险人xxx的保险理赔事宜，特提出理赔申请 望予以接纳办理
敬礼！
申请人：
日期：20xx年XX月XX日
Dear Sirs: June 24, 2001
Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.
Sincerely
申请人：朱晓伟，男，1977年4月3日生，汉族，住广州市越秀区广善街1号403房。
申请事项：请求中国人民保险公司广州市白云支公司按照机动车辆保险单的约定向申请人支付车辆损失险与第三者责任险。 事实与理由：
20xx年1月29日18时10分，申请人朱晓伟驾驶粤A4K473号小客车沿着107线由北往南方向行驶，行至107线2289KM+800M时，碰刮同向行驶由右侧主车道变线至中间主车道由梁炬清驾驶的粤AA9636号大货车，随即造成车辆及花基损坏，大货车上的乘车人梁汝宏，梁金华受伤的交通事故。清远市公安局交通警支察队作出责任认定：一、申请人朱晓伟驾车超速行驶，其行为违反《^v^道路交通管理条例》第三十五条（一）项规定，是造成事故的主要原因，负事故的主要责任。二、梁炬清驾车变更车道时未注意安全及让行，其行为违反《^v^道路交通管理条例》第七条一款规定，是造成事故的次要原因，负事故的次要责任。三、乘车人梁汝宏，梁金华不负事故责任。事后，申请人向清远市公安局交通警支察队提出重新认定责任的申请，清远市公安局交通警察支队维持了首次认定的结果。申请人为此支出的事故修理费等相关费用近九万元，为伤者垫付了十二万元的医疗费。事故发生后，申请人向贵司提出车辆损失与第三者责任保险理赔请求，贵司受理并且作出了车辆零部件询
报价单，贵司告知申请人，申请人应该首先处理与伤者的医疗赔偿纠纷，申请人取得申请人与伤者的调解书或法院的判决书后，贵司会一并对车辆损失与第三者责任险进行理赔。
贵司的工作人员并强调：一起交通事故针对一张保单的多项理赔事项只进行一次理赔，多个理赔项目一并处理。
伤者梁汝宏，梁金华直到20xx年10月才向广州市白云区人民法院提起民事诉讼，法院分别判决申请人承担梁汝宏285726元，并对总额为419608元承担连带责任；承担梁金华8498元，并对总额为12127元承担连带责任。随后申请人向广州市中级人民法院提起上诉，广州市中级人民法院于20xx年2月13日作出如下判决，申请人承担梁汝宏254212元，并对总额为374588元承担连带责任；承担梁金华8128元，并对总额为11611元承担连带责任。
在诉讼期间，申请人还到了贵司位于德政路的营业场所进行理赔，贵司的工作人员再次告知申请人等待此案审结后再对车辆损失与第三者责任险进行理赔。申请人认为目前此案已经结案，客观条件已完全具备贵司要求的理赔条件，烦请贵司审核申请人所提交的附件，尽快对申请人作出理赔。
申请人：
二OXX年三月九日
外贸索赔函电中英文范例
20 January
Kee & Co.， Ltd
34 Regent Street
London， UK
Dear Sirs：
Thank you for your letter of 20 January 2004. We are disappointed to hear that our price for Flame cigarette lighters is too high for you to work on. You mention that Japanese goods are being offered to you at a price approximately 10% lower than that quoted by us.
We accept what you say， but we are of the opinion that the quality of the other makes does not measure up to that of our products.
Although we are keen to do business with you， we regret that we cannot accept your counter offer or even meet you half way.
The best we can do is to reduce our previous quotation by 2%. We trust that this will meet with your look forward to hearing from you.
Yours faithfully，
Tony Smith Chief Seller
先生：
二零零四年元月二十日来函收到，不胜感激。得知贵公司认为火焰牌打火机价格过高，无利可图，本公司极感遗憾。来函又提及日本同类货品报价较其低近百分之十。
本公司认同来函的说法，然而，其他厂商的产品质量绝对不能与本公司的相提并论。
虽然极望与贵公司交易，但该还盘较本公司报价相差极大，故未能接受贵公司定单。
特此调整报价，降价百分之二，祈盼贵公司满意。
谨候佳音。
销售部主任
托尼.斯密思谨上
申请人：程**，女，1971年12月23日生，住址：赣县梅林镇九坵排77号，身份证号码：*****，电话：***。 申请事项： …
保险理赔申请书
申请人：程**，女，1971年12月23日生，住址：赣县梅林镇九坵排77号，身份证号码：*****，电话：***。
申请事项：
支付申请人保险赔偿款301600元。
事实与理由：
20xx年11月17日上午9时许，申请人经赣B16333车主涂全南许可，在自家家门口驾驶该车倒车过程中，不慎撞伤钟秀美（农村户口，在城市连续居住1年以上），经赣县人民医院抢救无效死亡。赣县公安局立案后以申请人情节显著轻微、危害不大、不认为是犯罪撤销该案。事后申请人根据有关法律规定，与钟秀美的父母达成赔偿协议，并赔偿钟秀美的父母各项费用合计301600元。根据赣B16333车主涂全南与贵公司签订的《机动车交通事故责任强制保险合同》和《神行车保系列产品保险合同》约定，贵公司对申请人赔偿钟秀美父母以上费用，应在保险赔偿限额内承担赔偿义务，申请人现依法依约书面向贵公司提出申请，请贵公司履行赔偿义务。
申请人：XXX
年 月 日
申请人：XXXX有限公司
住所地：
被申请人：中国XXXX保险股份有限公司
住所地：
请求事项：
1、被申请人向申请人支付车辆损失保险金元。
2、被申请人支付申请人间接损失7元。
事实与理由：
20xx年5月13日，申请人就公司的混凝土泵车(使用性质：其他非营业车辆)向被申请人公司投保了机动车交通事故责任强制保险单和损失保险。保险单号分别为:PDZA20xxXX047245和PDAA20xx0612。承保险种为机动车损失保险、第三者责任险、车上人员责任险(司机(D11))起重、装卸、挖掘车辆损失扩展条款(K1)特种车辆固定设备、仪器损坏扩展条款(K2)、不计免率覆盖A/B/D11.保险期间均为20xx年X月XX日零时起至20xx年X月XX日二十四时止。
20xx年10月06日23时11分许,申请人的司机X驾驶的赣XXX的重型专项作业车，由XXX镇往XX村方向行驶，行驶至事发地时，撞在了道路旁边的石墩上，造成车辆损坏的交通事故。经XXX交通管理大队道路交通事故认定书(简易程序)，申请人公司的司机XXX承担此次事故的全部责任。
事发时，申请人公司的负责人一直联系被申请人公司，但是被申请人公司一直以各种借口推脱来到事故现场，后申请人公司无奈，投诉被申请人公司员工，两个小时后，才陆续来了两个工作人员，工作人员到达现场后态度相当恶劣，即不积极理解现场情况，也不积极要求申请人公司出具相关的材料。丢下一句：你们公司的车辆属于自燃引起的交通事故，保险公司不承担任何的赔偿”就走了。
20xx年XX月XX日经江西XXX服务中心的故障检测分析报告，赣XXXX的混凝土泵车故障现象现象是线路短路导致驾驶室右侧烧毁严重，故障的原因分析为：因左侧中部保险杠碰撞断裂，导致上装线束拉扯断裂，引起短路燃烧。解决的方案：对烧毁线束及模块等进行更换维修，维修费用共元。 根据机动车损失险条款中的保险责任，即符合被保险人允许的驾驶人员在使用保险车辆过程中，因火灾、爆炸等引起的原因，造成保险车辆的损失，保险人负责赔偿。申请人公司驾驶员XXX驾驶证准驾车型是B2，符合被保险人允许的驾驶人员。
XX市预拌商品混凝土协会价格表明确的表示，混凝土泵车一天营运价格是3000元。于发生事故的10月16日至今赣XXXX停用已达24天之久，故申请人公司应当承担申请人公司未能在约定时间履行合同而造成的损失，共72000元。
被申请人公司应承担申请人支付车辆损失保险金元，被申请人支付申请人间接损失72000元，共计人民币元。
申请人：XX有限公司
20xx年XX月XX日
Gentlemen: June 15, 2001
We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.
Truly
申请赔偿人：吴清岛，男，1970年2月24日出生，汉族。住福建省南安市美林街道办事处福溪村中甲127号。身份证号：xxxxxxxx，电话：xxxxx。
被申请赔偿义务机关：南安市公安局，法定代表人：庄文斌。
事实和理由：
20xx年，南安市福溪村被南安市列入拟建“南安市行政中心”，后改名“市民中心”。同时，对福溪村中甲、新山村民集体土地进行征用，村民吴清岛拥有的一口日常生活饮用水机井也在征用范围内。（该机井是村民吴清岛自费雇佣地质勘测队工人对水源处进行挖钻形成机井，并购买电机等饮水设施将该水源引为日常生活饮用水。）20xx年6月间，由于征地需要，该机井被征用，福溪村村委会委派村干部陈文殿及村民吴家财到吴清岛家中与吴清岛协商机井补偿事宜。经协商，双方同意村委会对吴清岛被征用的机井补偿人民币9000元，并当场拟立补偿协议书一份，吴清岛签名后协议书被陈文殿以村委会存档为由带走。
20xx年8月间至20xx年1月间，福溪村村委会要征用吴清岛的房屋，遭到吴清岛的拒绝。福溪村村委会为了教训吴清岛，伪造材料向南安市公安机关报案，举报吴清岛诈骗福溪村村委会9000元。20xx年7月28日，吴清岛被公安机关强行带走并进行刑事拘留，理由是吴清岛于20xx年向福溪村村委会敲诈勒索了机井补偿款9000元。事实上20xx年吴清岛领取的9000元是村委会与吴清岛协商后自愿做出的机井征用补偿款，协商当日，吴家财受村委会委派与村干部陈文殿一同在场，并不存在吴清岛敲诈勒索、诈骗村委会一事。
申请事项：
南安市公安局于20xx年7月28日对美林街道办事处福溪村村民吴清岛以诈骗罪为由进行错误刑事拘留于南安市看所守，并于20xx年8月5日至20xx年8月1日办理取保候审监居。致吴清岛失去人身自由的权利，无法参与社会日常事务工作，让吴清岛一家失去主要的经济来源。南安市公安局8日的错误刑事拘留及361日取保候审监居给吴清岛带来了巨大的经济损失及精神伤害！根据《^v^国家赔偿法》第二章第二节赔偿请求人及赔偿义务机关第六条，受害的公民、法人和其他组织有权要求赔偿。针对本案赔偿事实，吴清岛为本案受害公民，有权向南安市公安局申请赔偿。根据《^v^国家赔偿法》第三章第一节第十五条第一款，对没有犯罪事实或者没有事实证明有犯罪重大嫌疑人的错误拘留的，受害人有取得赔偿的权利。
吴清岛被南安市公安局错误拘留8日（每日拘留24小时），因国家法定工作时间为每日8小时，故每拘留一日应按三日计算共24日，以及取保候审监居361日，两者共计385日。根据《国家赔偿法》，南安市公安局（赔偿义务机关）应予正视事实，赔偿吴清岛误工损失费每天162。25元/日×385日（共62466元），赔偿吴清岛精神损失抚慰金10万元，名誉损失费5万元，南安市公安局应予赔偿吴清岛总计212466元。
南安市公安局
申请人：xxx
xx年xx月xx日
Dear Sirs: , 2001
We received your promotional letter and brochure today. We believe that your would do well here in the . Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..
Truly
第七篇：外贸函电索赔和理赔范文
一、房屋装修质量索赔申请书
申请人：
申请人：系妻子
请求事项：
1、请求对申请人住房损失进行鉴定。
2、请求对申请人房屋损失原因进行鉴定。
事实及理由：
人民法院
申请人：
房地产损害的分类
(1)按照房地产受损害的部位划分
按照房地产受损害的部位可划分为三种类型：
①实物损害(又可分为实体损害和功能损害);
②权益损害;
③区位损害(也称为环境损害)。
(2)按照房地产可修复的损害和不可修复的损害划分
房地产可修复的损害是指恢复到损害前的状况或者好于损害前的状况，有的是修理，有的是更换。即：修复费用≤损害前的房地产价值-损害后的房地产价值。
房地产不可修复的损害是指技术上不可能或经济上不可行，因而不能修复的损害。即：修复费用>损害前的房地产价值-损害后的房地产价值。
(3)按照暂时性的损害和永久性的损害划分。
二、房屋所有权的类型
对房屋所有权加以分类，明确不同类别所有权的性质和特征，便于房屋所有权的行使和对房屋的管理。房屋所有权可从不同角度加以分类：
1、从所有权权利主体的内部构成来看，可分为房屋单独所有、房屋共有和房屋的'区分所有。房屋的单独所有是指在某一房屋上只有一个所有权主体。
2、从房屋所有权权利主体所享有的权能是否充分来分，可将房屋所有权分为完全的房屋所有权和房屋部分所有权。完全的房屋所有权就是我们通常所说的房屋所有权;房屋部分所有权是一种受到限制的房屋所有权，后文将对之作专门介绍。
3、我国的房产登记，按照房产性质将房屋所有权分为以下几类：
(1)公有房产，即国家房屋所有权和集体房屋所有权以及建筑物区分所有权。其客体包括房地产管理部门直管的国有房屋，国家机关、全民所有制单位、军队使用的国有房屋和其他国家所有的房屋，以及集体所有制企业、单位拥有所有权的房屋。
(2)私有房产，即公民个人房屋所有权。其客体是我国公民，包括华侨、侨眷、归侨、港澳台同胞拥有的私人房屋。
(3)中外合资房产，即中外合资房屋所有权。其客体是我国政府、企业与外国政府、企业或个人共同投资拥有的房屋。
(4)外资房产，即外资房屋所有权。其客体是外国政府、企业、社会团体、国际性机构及外国人、无国籍人在我国境内所拥有的房屋。
(5)其他房产。其客体是不可归于以上种类房产的房屋，如宗教组织拥有的房屋。
三、装修工程质量问题纠纷怎么处理？
（一)通过仲裁解决
双方对问题都无法解决的情况下，那么最佳的方法就是通过技术部门来进行鉴定。不管是那一方都好，如果认为自己没有错，那么最佳的办法就是找质检部门来做一个技术鉴定。从而做为仲裁。但技术部门往往只能起鉴定的作用，并不能有效解决争端。
（二）通过法院裁决解决
双方最终都不欢而散的情况下，那只有通过法院来解决问题。这是一种最无奈的解决方法，因为双方都得浪费时间浪费金钱。而且绝大部分的结果都是决裂的。所以，这一招是不得已而为之的事情，当然，我们得承认这是最有决定效力的行为，因为任何人都得遵守法院的裁决。
有的房主要求装修公司返工或维修；有的房主已对原装修公司失去信心，不想再让它返工或维修，只要求它赔偿损失。这两种方式都是可行的，也都符合法律的规定。
首先看双方是否在装修合同中约定了违约责任。
《民法通则》第112条第2款规定：“当事人可以在合同中约定，一方违反合同时，向另一方支付一定数额的违约金；也可以在合同中约定对于违反合同而产生的损失赔偿额的计算方法。”《合同法》第114条第1款也有相同的规定。据此，签订装修合同时，可以约定如果某个施工项目所用材料不合格，则此项施工的费用，包括材料费和工费应从总价款中扣除，已付款的，应由装修公司退回。也可以约定如果某个施工项目因施工不规范造成部分工程不合格，如部分墙砖脱落或部分墙面起泡等，则应按不合格部分占此项目的比例，扣除此项目的价款。如果合同中有相关的约定，则可以根据这些条款确定损失赔偿额。
如果双方在装修合同中没有约定违约金或损失赔偿额的计算方法，那么根据《民法通则》第112条第1款：“当事人一方违反合同的赔偿责任，应当相当于另一方因此所受到的损失。”的规定和《合同法》第113条：“当事人一方不履行合同义务或者履行合同义务不符合约定，给对方造成损失的，损失赔偿额应当相当于因违约所造成的损失。”的规定，房主可以要求装修公司按实际损失赔偿。当然实际损失如何确定，双方可能仍会有分歧。如果协商不成，可以委托评估机构进行评估，然后由装修公司按评估的价值与合同约定价款的差值进行赔偿。
（三）通过消费者交涉投诉解决
1、必须在行业协会派员或监理人员协助下以事实为根据与施工方或材料供应商进行协商解决。确为价格偏差者则应合理退赔，如属工程质量问题，施工方应无条件返修。如为材质问题，材料供应商应按有关规定给换货或经济赔偿。
2、委托方的投诉要做好取证工作。何谓取证，即握有交涉投诉的证据、合同文本、有关材质的物证、维持工程施工的现场等。
第八篇：外贸函电索赔和理赔范文
要求按现金提货方式装运订货
Dear Sir or Madam:
Thank you for your order dated 28 April for 40 widgets. We would like to arrange for immediate shipment. Unfortunately, we do not have sufficient credit information to offer you open account terms at this time. Would it be acceptable to ship this order cash on delivery?
If you wish to receive open account terms for your next order, please provide us with the standard financial statement and bank reference. This information will be held in the strictest confidence.
We look forward to hearing from you.
Yours sincerely,
Hillary
延迟付款
Dear Sir or Madam:
Thank you for your letter dated 24 March. We are very sorry to hear about your company’s current financial problems.
We have considered your request to delay payment of your outstanding balance of US$ until 1 May of this year. We are happy to tell you that we can agree to your proposal.
We must add, however, that this preferential treatment is being given only because of your current circumstances. It cannot be taken as a precedent for our future commercial relationship.
We wish you better times ahead.
Yours sincerely,
Hillary
确认供货
Dear Sir or Madam:
As a result of our recent exchange of information, we have a strong interest to work with your proposal.
Please see the following terms and conditions as a confirmation of the start of our business relationship.
Product Name:
Spec. Number:
Quantity:
Price:
Packing:
Payment:
We hope that this first transaction will come to a successful conclusion for both of us. We look forward to continuing a mutually beneficial trade between our companies.
Yours faithfully,
Hillary
第九篇：外贸函电索赔和理赔范文
要求及时供货
we understand that you are the agent for the white tiger ties. we enclose our order for 1000 dozens of the white tiger ties. please note that we need these goods rather urgently as christmas is drawing near. if you could supply goods timely for seasons, we would make repeated orders, provided prices are reasonable. payment for the enclosed order will be made on a draft at sight under our letter of credit opened in your favor on receipt of your confirmation that the goods are sent out, and can be delivered before 1, december, 2000.
获悉贵公司为“白虎牌领带”的代理商。兹附上1000打白虎牌领带订单一份。
请注意，由于 圣诞节 在即，本公司急需这批货物。如果贵公司能够及时供应时令货品，而且价格公道，我方将继续订货。
此票订单之货款，待确认贵方已于2000年12月1日前发货之后，本公司即向贵公司开出见票即付的 信用证 。
要求代理商报价
we have read in china daily that you are the exclusive agent for hi-fi corporation of africa and asia. would you please send us price-lists and catalogues of all the hi-fi wireless products and terms of payment. please advise if you would grant special terms for an annual trade over 1 million . dollars. a visit of your representative would be appreciated. perhaps he could bring the newest samples of the 999 hand phone, an item of growing interest here.
我方从《中国日报》上获知，贵公司为高保真公司在非洲和亚洲的独家代理商。
请惠送该公司所有无线通讯产品的目录、价目表及付款条件，并请告知，如果每年交易额达100万美元以上，是否可获得特别条件。
敬请贵方派代表来与我们洽谈，并携带最新999型手机样品，该产品在此地销路看好。
第十篇：外贸函电索赔和理赔范文
索理赔函电，产生于对外贸易的业务活动之中。
解决争议，达成索理赔议，须经双方平等协商，从而理顺贸易关系，解决业务纠纷，建立国际贸易新秩序，创造良好的国际贸易环境，促进世界范围的经贸事业繁荣发展。对于索理赔函电的拟写，索赔方要实事求是，据理力争；理赔方要澄清事实，分辨是非。
这样就有利于纠纷的妥善解决。反之，双方措辞激烈，剑拔弩张，咄咄逼人，或非分奢望，或赖帐狡辩，都不仅无助纠纷的解决，最终很可能会适得其反。
范文短装索赔 _____________： 短装索赔 第FA1770854号销售确认书项下1500箱蘑菇罐头，由"永丰"轮于9月10日运抵，提货时发现少了145箱。 轮船公司告诉我们只有1355箱装上船。
由于短少数量大，请在交付最后三个品种时，将这145箱补交。请你们核对一下，是否1500箱当时在装运港全都装上了船。
电复。 SPECIMEN:CLAIM FOR SHORT WEIGHT Dear Sirs, RE:CLAIM FOR SHORT WEIGHT1500 cartons of canned mashroom under the contract No。
FA1770854 have been shipped to Anterwep by "YONGFENG"steamer on 10th Sept。when taking the delivery,145 cartons have been found missing。
We were told by the shipping company that only 1355 cartons had。 been shipped on the steamer。
Because the weight is short in large quantities,please make up a deficiency of 145 cartons of the missing goods when you deliver the last three items。 You are kindly requested to check whether these 1500 cartons of mushroom。
were loaded on ship in whole at the port of shipment。 please reply by cable。
Yours truely,。
第十一篇：外贸函电索赔和理赔范文
We insist on a letter of credit.
我们坚持用信用证方式付款。
As I've said, we require payment by L/C.
我已经说过了，我们要求以信用证付款。
We still intend to use letter of credit as the term of payment.
我们仍然想用信用证付款方式。
We always require L/C for our exports.
我们出口一向要求以信用证付款。
L/C at sight is normal for our exports to France.
我们向法国出口一般使用即期信用证付款。
We pay by L/C for our imports.
进口我们也采用信用证汇款。
Our terms of payment is confirmed and irrevocable letter of credit.
我们的付款条件是保兑的不可撤消的信用证。
You must be aware that an irrevocable L/C gives the exporter the additional protection of banker's guarantee.
你必须意识到不可撤消信用证为出口商提供了银行担保。
Is the wording of “confirmed” necessary for the letter of credit?
信用证上还用写明“保兑”字样吗?
For payment we require 100% value, irrevocable L/C in our favour with partial shipment allowed clause available by draft at sight.
我们要求用不可撤消的、允许分批装运、金额为全部货款、并以我方为抬头人的信用证，凭即期汇票支付。
What do you say to 50% by L/C and the balance by D/P?
百分之五十用信用证，其余的用付款交单，您看怎么样?
Please notify us of L/C number by telex immediately.
请立即电传通知我方信用证号码。
The beneficiary of the L/C is to be China National Corporation, Beijing.
信用证的受益人为中国工艺品进出口公司北京分公司。
Will you please increase the credit to $1000?
能不能把信用证金额增至1000美圆?
The credit is short opened to the amount of RMB100.
信用证的金额少开了人民币100元。
Your L/_o. 48 is short of $29.
你方第48号信用证少开了29美圆。
Many banks in Europe are in a position to open L/C and effect payment in Renminbi.
欧洲的许多银行能够开立信用证，而且用人民币支付。
I open a letter of credit in Renminbi with a bank in .
我在美国的一家银行开立了人民币信用证。
The Barclays Bank in London is in a position to open letters of credit in Renminbi against our sales confirmation or contract.
伦敦巴克莱银行可以凭我们的销售确认书或合同开立人民币信用证。
When do I have to open the letter of credit?
顺便问一句，您几时开立信用证呢?
When can you arrange for a credit under the new import license?
按照新的进口许可证规定，你方什么时候能开出一张信用证?
Please open letter of credit in good time.
请及时开出信用证。
We'll open the letter of credit at sight.
我们会按时开证的。
I agree to use letter of credit at sight.
我同意用即期信用证付款。
Is the credit at sight or after sight?
信用证是即期的还是远期的?
Our letter of credit will be opened early March.
我们在3月初开出信用证。
We'll open the credit one month before shipment.
我们在装船前1个月开立信用证。
Please open the L/C 20 to 30 days before the date of delivery.
请在交货前20到30天开出信用证。
This letter of credit expires on 15th July.
这张信用证7月15日到期。
The validity of the L/C will be extended to 30th August.
信用证的有效期将延至8月30日。
Will you persuade your customer to arrange for a one-month extension of L/C
你们能不能劝说客户将TD204号信用证延期一个月?
To do so, you could save bank charges for opening an L/C.
这样做，你们可以省去开证费用。
It's expensive to open an L/C because we need to put a deposit in the bank.
开证得交押金，因此花费较大。
We pay too much for such a letter of credit arrangement.
这种信用证付款方式让我们花费太大了。
There will be bank charges in connection with the credit.
开立信用证还要缴纳银行手续费。
A letter of credit would increase the cost of my import.
信用证会增加我们进口货物的成本。
The seller will request to amend the letter of credit.
卖方要修改信用证。
Please amend L/C as follows.
请按下述意见修改第205号信用证。
Your refusal to amend the L/C is equivalent to cancellation of the order.
你们拒绝修改信用证就等于取消订单。
第十二篇：外贸函电索赔和理赔范文
外贸函电的规范与否直接影响到客户对公司的印象，对于外贸人员来说，每天写外贸函电，回复函电。你的函电是否规范呢? 把直接的函电于下文对照看看。。。
说明涨价原因
Dear Sir or Madam:
Enclosed is our new price list which will come into effect the end of this month. You will see that we have increased our prices on most models. We have, however, refrained from doing so on some models of which we hold large stocks. The explanation for our increased prices stems from the fact that we are now paying 10% more for our raw materials than we were paying last year, along with some of our subcontractors having raised their prices as much as 15%.
As you know, we take great pride in our product an dare proud of the reputation for quality and dependability we have built over 15years. We will not compromise that reputation because of raising costs. We have, therefore, decided to raise the price of some of our products.
We hope you will understand our position and look forward to your cooperation.
With best regards,
Hillary
说服买家涨价之前下单
Dear Sir or Madam:
This is regarding our quotation dated 2 November, and our mail offer dated 8 November concerning the supply of widgets(小机具).We are prepared to keep our offer open until the end of this month.
For your information, the market is firm and growing. There is very little likelihood of any significant change in the visible future. As this product is in great demand and the supply is limited, to secure your order, we would recommend that you accept this offer without delay.
Yours sincerely,
Hillary
对价格作出让步
Dear Sir or Madam:
Thank you for your mail. We are disappointed to hear that our price for your required product is too high for your acceptance. You mentioned that Japanese goods are being offered to you at a price approximately 8% lower than our quote.
We accept your position, but we are of the opinion that the quality of the other makes does not measure up to that of our products. Although we are keen to do business with you, we regret that we cannot accept your counter offer.
We do want to try and work with you, and meet your request, but the best we can do is to reduce our previous quotation by 3%.We hope that this will meet your approval.
We look forward to hearing from you.
With best regards,
Hillary
答复在30日有效期的信用状付款的建议
Dear Sir or Madam:
Thank you for your order of 500b/w TV sets by your letter dated 17 July.
We have considered your proposal to pay by a 30-day letter of credit. We do not usually accept time credit; however, in view of our long and mutually beneficial relationship, we are willing to make an exception this time.
I must stress that this departure from our usual practice relates to this transaction only. This one-time accommodation does not set a precedent for future transactions.
I am enclosing our sales contract covering the order. I would be grateful if you would follow the usual procedure.
Yours sincerely,
Hillary
答复直接付款的要求
Dear Sir or Madam:
Thank you for your letter dated 2 October requesting payment against documents for contracts and 483.
We are pleased to say that we agree to your request. We wish, however, to make it clear that in our future transactions, involved for each transaction is less than US$5,000 or the equivalent in Renminbi. Should the amount exceed that figure, payment by letter of credit will be required.
We would like to say that this exception is allowed only in light of our long and mutually beneficial association.
Yours sincerely,
Hillary
第十三篇：外贸函电索赔和理赔范文
下面是你要的两封邮件， 不过，我觉得你们的交货日期好像有些问题啊。
Dear Sir,
From your chamber of commerce, i learned your company name and adress.
Our company specialized in Chinese textiles and export overseas. And we want to build mutual benefit business relationship with your company . In order to make you know more about our company, we attached catalog and brochure of all our products.
If any of the items interests you, pls feel free to contact us, and we will send you quotation at the first time.
Yours,
XXX
Dear Jill,
I am really gald to know you in Hong Kong Clothes Trade Show.
Our company specialized in Chinese textiles and export overseas. And attached is some of the catalog and brochure you are interested.
As for silk dress 2008-1, pls kindly check the following list:
Price: CIF NEW YORK
Payment: confirmed,irrevocable L/C payable at sight
Delivery date : two months after receipt of letter of credit delivery
第十四篇：外贸函电索赔和理赔范文
询盘 并邀请访问
we had your enclosed drawings of 5 types of machines in your letter feb. 2, . would you please inform us by return of the price, discounts, terms of payment and the time when you can deliver them. if your quotations are suitable and the quality proves good, we’ll be pleased to invite your representative over for detailed discussion.
我方收到贵方2月2日函及随函所附有关5种机械的图纸。
请函报有关机械的价格、折扣、付款方式及最早的交货时间。
如果报价合理并能证明质量优秀，我方将邀请贵方的代表过来详谈。
如何索要产品目录
we get your name and address from your local chamber of are an importer of plastic products and we would appreciate it if you would send us your catalogue in the new year.
我方从贵公司的商会获知你们的名称与地址。
本公司经营塑料制品的进口业务，希望能够得到贵公司明年的产品目录。
按产品图片询盘
in your letter of december 3, 2000, we got your enclosed price list and catalogue, we found that one of your goods is to our satisfaction, so we are now post its picture back to you. would you please inform us in detail its price, terms of payment and terms of shipment. we hope you would quote us the most reasonable price. as we have a large population here, if the goods are sold well, we are sure to place regular orders with you.
收到贵方月3日函及所附价目单和产品目录。我方看中其中的一种产品，现将其图片寄还。
请祥报该产品的价格、付款方式及装运条件。希望得到贵方最合理的报价。我国人口众多，如果销路好，我方一定会成为
第十五篇：外贸函电索赔和理赔范文
在外贸过程中学习相关外语知识是非常必要的。因为在于国外客户接触时，不可避免会使用到英语。目前一些国际主流的外贸函电均是由欧美国家进行开发。如eBay这样的跨国销售网站，主要的买家均是来自于欧美。在销售过程中，难免会遇到一些问题需要沟通和了解。此时一封清晰的外贸函电就格外重要。
以下为外贸平台中的常用英语词汇：
(1)贵函
Your letter; Your favour; your esteemed letter; Your esteemed favour; Your valued letter; Your valued favour;Your note; Your communication; Your greatly esteemed letter; Your very friendly note; Your friendly advice; Yours.
(2)本信,本函
Our (my) letter; Our (my) respects; Ours (mine); This letter; these lines; The present.
(3)前函
The last letter; The last mail; The last post; the last communication; The last respects(自己的信); The last favour(来信)
(4)次函
The next letter; The next mail; The next communication; The letter following; the following.
(5)贵函发出日期
Your letter of (the) 5th May; Your favour dated (the) 5th June; Yours of the 3rd July; Yours under date (of) the 5th July; Your letter bearing date 5th July; Your favour of even date(AE); Your letter of yesterday; Your favour of yesterday''s date; Your letter dated yesterday.
(6)贵方来电、电传及传真
Your telegram; Your wire; Your cablegram(从国外); Your coded wire(密码电报); Your code message; Your cipher telegram; Your wireless telegram; Your TELEX; Your Fax.
(7)贵方电话
Your telephone message; Your phone message; Your telephonic communication; Your telephone call; Your ring.
(8)通知
(Noun) Advice; Notice; Information; Notification; Communication; A report; News; Intelligence; Message. (Verb)(通知,告知)To communicate (a fact) to; To report (a fact) to...on; To apprise (a person) of; To let (a person) know; To acquaint (a person) with; To intimate (a fact) to; To send word; to send a message; To mail a notice; to write (a person) information; To give notice(预告); To break a news to(通知坏消息); To announce(宣布).
(9)回信
(Noun) An answer; A reply; A response. (Verb) To answer; To reply; To give a reply; To give one''s answer; To make an answer; To send an answer; To write in reply; To answer one''s letter. (特此回信)Reply to; Answering to; In answer to; In reply to; In response to. (等候回信)To await an answer; To wait for an answer. (收到回信)To get an answer; To favour one with an answer; To get a letter answered.
(10)收讫,收到
(Noun) Receipt(收到); A receipt(收据); A receiver(领取人,取款人); A recipient(收款人) (Verb) To receive; To be in receipt of; To be to (at) hand; To come to hand; To be in possesion of; To be favoured with; To get; To have; To have before (a person); To make out a receipt(开出收据); To acknowledge receipt(告知收讫).
(11)确认
To confirm; Confirming; Confirmation; In Confirmation of(为确认...,为证实...); A letter of confirmation(确认函或确认书)
(12)高兴,愉快,欣慰
To have the pleasure to do; To have the pleasure of doing; To have pleasure to do; to have pleasure in (of) doing; To take (a) pleasure in doing (something); To take pleasure in doing (something); To be pleased to (with)(by); to be delighted at (in)(with); To be glad to (of)(about); To be rejoiced in (at).
第十六篇：外贸函电索赔和理赔范文
询盘 并邀请访问
We had your enclosed drawings of 5 types of machines in your letter Feb. 2, . Would you please inform us by return of the price, discounts, terms of payment and the time when you can deliver them. If your quotations are suitable and the quality proves good, we’ll be pleased to invite your representative over for detailed discussion.
我方收到贵方2月2日函及随函所附有关5种机械的图纸。
请函报有关机械的价格、折扣、付款方式及最早的交货时间。
如果报价合理并能证明质量优秀，我方将邀请贵方的代表过来详谈。
如何索要产品目录
We get your name and address from your local Chamber of are an importer of plastic products and we would appreciate it if you would send us your catalogue in the new year.
我方从贵公司的商会获知你们的名称与地址。
本公司经营塑料制品的进口业务，希望能够得到贵公司明年的产品目录。
根据广告询价
Seeing your ad in“Family Life” we become interested in your silver wares of court styles. Please quote us for the supply of the items listed on the enclosed query form and give your prices . Shanghai. It would be appreciated if you include your earliest delivery date, terms of payment, and discounts for regular purchases.
我们看过贵公司登在《家庭生活》杂志上的广告，对你们的宫廷银器颇感兴趣。
请贵方按随函附表所列产品提供“.上海”报价，最好包括最快交货日期、付款条件及所能提供的定期购货折价。
承使馆推荐询价
We learn from the our Embassy that you are producing for export hand-made shoes and gloves in natural leather. There is a steady demand here for high-class goods of this type, especially in unique designs. Will you please send us your catalog, export prices and terms of payment, together with any samples you would like to let us examine.
从我国大使馆获悉贵公司制造并出口天然皮革材料的鞋类及手套。
我国有对此类高级产品稳定需求的市场，特别需要样式新颖的产品。请惠送贵公司的产品目录、出口价格、付款条件及所能提供的样品为荷。
按样品询价
We have a large demand for the supply of 50,000 meters brown serge, whose sample is enclosed to show you the shade and quality we require. Please send your samples corresponding to our samples with the most reasonable price . Singapore if you can supply within three months from now.
本公司需要5万公尺棕色斜纹布的大量供货。现随函附送我方所需货物的样品，以示其色调及品质。
若贵公司能在3个月内供货，请送供货样品，并提供新加坡港.最合理的报价。
按产品图片询盘
In your letter of December 3, 2000, we got your enclosed price list and catalogue, we found that one of your goods is to our satisfaction, so we are now post its picture back to you. Would you please inform us in detail its price, terms of payment and terms of shipment. We hope you would quote us the most reasonable price. As we have a large population here, if the goods are sold well, we are sure to place regular orders with you.
收到贵方2000年12月3日函及所附价目单和产品目录。我方看中其中的一种产品，现将其图片寄还。
请祥报该产品的价格、付款方式及装运条件。希望得到贵方最合理的报价。我国人口众多，如果销路好，我方一定会成为贵方的稳定订户。
第十七篇：外贸函电索赔和理赔范文
说明价格调整原因
I enclose our new price list , which will come into effect ,from the end of this month. You will see that we have increased our prices on most models. We have ,however , refrained from doing so on some models of which we hold large stocks. We feel we should explain why we have increased our prices. We are paying % more for our raw materials than we were paying last year. Some of our subcontrac tors have raised their by as much as %. As you know , we take great pride in our machines and are jealous of the reputation for quality and dependability which we have achieved over the last years. We will not compromise that reputation because of rising costs. We hope, therefore decided to raise the price of some of our machines. We hope you will understand our position and look forward to your orders.
现谨附上本公司新价格表，新价格将于本月底生效。除了存货充裕的商品外，其余大部分货品均已调升价格。是次调整原因是原材料价格升幅上涨%□，一些承包商的价格调升到%。 过去年，本公司生产的机器品质优良性能可靠。今为确保产品质量，唯有稍为调整价格。上述情况，还望考虑。愿能与贵公司保持紧密合作。
回复感谢信
We greatly appreciate your letter describing the assistance you received in solving your air-conditioning problems. We are now in our fifty year of operation, and we receive many letters like your indicating a high level of customer satisfaction with our installation. We are pleased that our technical staff assisted you so capably. We would like you to know that it you need to contact us at any time in the future. Our engineers will be equally responsive to your request for assistance. If we can be of service to you again, please let us know. Thank you again for your very kind letter.
承蒙来信赞扬本公司提供的空调维修工程服务，欣喜不已。五年前开业至今，屡获客户来函嘉奖，本公司荣幸之至。欣悉贵公司识技术人员的服务，他日苛有任何需要，亦请与本公司联络，本公司定当提供优秀技师，竭诚效劳。在此谨再衷心感谢贵公司的赞赏，并请继续保持联络。
请客户征询其它公司
Thank you for your enquiry of May concerning silk blouses. We regret to say that we do not manufacture clothing to your own designs to the highest European standards: Swan Textiles corporation The industrial zone Shekou We supply the factor with all their silk materials, I enclose a swatch of our stock materials for your examination. Should you desire any of these samples made up into finished products , we can supply the swan factory with them. We hope that this will be of help to you and wish you every success in your business dealings.
谢谢月月日来函查询关于纡绸罩衫的事宜。 本公司只生产纡绸布料，供应纺织品批发商和制造厂家，并没有制造成衣，因而未能接受贵公司订货，谨致万分歉意然而，本公司乐意推荐本地一家生产优质男装的工厂，相信可按贵公司设计的款式制造符合欧洲最高标准的服装：蛇口工业区天鹅纺织品公司。 该厂的丝绸布料全由本公司供应，随函了什样本以供查阅，如贵公司认为适合，本公司乐意负责供应所需布料。愿上资料对贵公司有所帮助。 谨祝生意兴隆，事事顺达。
改善服务
Thank you for your letter of January. I apologize for the delivery problems you had with us last month. I have had a meeting with our production and shipping managers to work out a better system for handling your account .We know we made a mistake on your last order . Although we replaced it for you. we want to make sure it does not happen again. We have devised the enclosed checklist to use for each of your future order. It includes your firm's particular specifications, packing requirements and marking instructions. I believe can service your company better and help you operations run more smoothly with this safeguard. Please contact us if there are any additional points you would like us to include.
感谢月日来信。对上月贵公司更换所需货品，唯恐类似事件再发生，本公司生产运输和出口部经理已商议制订更有效方法处理贵公司事务，并为此特别设计清单。 随信奉上该清单，供贵公司今后订货之用。当中包括特殊规格包装要求和樗说明等栏目，相信此举有助本公司提供更佳服务，促进双方合作。如欲增设任何栏目于该清单上，恳求惠示。
拒绝客户的要求
Thank you for your enquity of are always pleased to hear from a valued regret to say that we cannot agree to your request for technical information regarding our software security fact is,that most of our competitors also keep such information private and sincerely hope that this does not inconvenience you in any there is any other way in which we can help. do not hesitte to contact us again.
月日信收悉，谨此致谢。 来信要求本公司提供有关软件保密系统的技术资料，但鉴于同行向来视该等资料为机密文件，本公司亦不便透露，尚祈见谅。我真诚地希望这样不会对贵公司造成不便。如需本公司协助其他事宜，欢迎随时赐顾垂询。 祝业务蒸蒸日上!
应付难办的客户
We have been doing business together for a long time and we value our relationship of late, we have not been able to provide the kind of service we both want. The problem is that your purchasing department is changing orders after they have been placed. This has led to confusion and frustration for both of our companies. In several instances. you have returned goods that were originally ordered. To solve the problem , I propose that on receipt of an order, our sales staff contact you to verify it. If you decide on any changes, we will amend the order and fax you a copy so that you can check it. I trust this system will cut down on delays and errors, and allow our operations to run smoothly.
承蒙多年惠顾，本公司感激万分。然近来合作出现问题，令服务水准未能符合对方要求，本公司为此提忧不已。 贵公司采部发出定单后，再三更改内容;更有甚者，屡次退回订购之货品，导致了双方公司工作中的混乱和困惑。为避免问题日趋严重，特此在接到定单后，由本公司销售人员与贵公司复核。若需作出改支，本公司把定单修改后电传副本，供贵公司查核。 盼望上述办法经受减少延误，促进双方业务发展。
祝贺新公司成立
It has just come to our attention that you have lately opened your new European headquarters in Brussels. Congratulations on your bold venture. As you know , our companies have had a long business association in the UK. We look forward to collaborating with you in your European venture. Please let us know if we can be of any assistance to you. We will be delighted to help. We wish you the very best of luck and a prosperous future
非正式的预约要求
Could we meet some time this month to discuss the hypermarket proposal? We want to make decision by the beginning of next month. We would very much like to hear your thoughts before we make any definite plans. Could you choose a venue for the meeting? I can fly to London any time, Perhaps you would prefer Lyon or Paris? I leave it to you to choose. I look forward to seeing you again.
您好!未知能否于本月会面，商谈有关特大自助市场的建议呢?我们准备于下月初作出最后决定。在未订下明确计划之前，希望能咨询的意见。敢问能否选定会面地点?在伦敦巴黎或里昂商谈都可以，悉随尊便。 期待与您见面。
物色代理商
Our company manufactures a range of printing presses that are used successfully by companies in over countries. A product specification brochure is enclosed. We are considering expanding our products to new markets and we would appreciate you assistance. In particular , we would like to identify the best agents who are currently serving the printing industryin your region. We are looking for organizations which conduct their business in a truly professional manner. They must be fully conversant with thetechnical side of the printing industry and have a comprehensive understanding of all the features of the lines they represent. We would be very grateful if you could take a few moments to send us the names of three or four organizations that match our shall then contact them to explore the possibility of establishing a mutually acceptable business relationship. Thank you very much for your time and consideration in this matter.
本公司生产的一系列印刷机，获二十多个国家的公司采用。随函附上产品规格说明书，谨供参考。 现为该产品开拓新市场，希望得知贵地区从事印刷工业的代理商资料。如蒙贵公司协助，将不胜感激。如能拨冗寄来数个符合上述要求代理商商号，则感激不尽。本公司将与其联系，研究能否建立互惠互利折业务关系。 右蒙惠告，不胜感荷!
欢迎新代理商
I would like to welcome you to our organization. We are very pleased to have you on our ream. I know that you will be equally proud of our products. Our European sales Representative, Antoine Gerin , will be in touch with you at regular intervals. Please feel to call him any time you have a problem, If I can regular intervals. Please feel free to call him any time you have a problem. If I can ever be of service, please call me. I am planning a trip to France next month, and I am looking forward to meeting you. In the meantime, the best of luck with our product line.
欢迎加入本公司成为我们的一分子。相信您也会以本公司的产品为荣。欧洲销售代理安东尼?格林会定期与联络，遇有问题可与他商讨。若有其他需要，欢迎向我提出。 下月我将赴法国一游，期望能与您会面。谨祝产品销量节节上升。
要求约见
Would you be interested in stocking a radical new departure in laptop computers? I would very much like to brief you on this great innovation. Could we make an appointment? The machine is the same size as most laptops but comes with some totally new features. The retail price will undercut its nearest competitor by at least %.I shall be in the UK from September to October. If you would like to know more, just fax or telex me.
贵公司有没有考虑配置最新型号的手提电脑?本公司诚意推介该崭新产品，盼能预约时间作一介绍。 该电脑体积和同类电脑相仿，但配备多项先进功能。其零售价较同类产品便宜%以上。本人将于月日至月日逗留英国。如蒙拨冗了解该产品资料，烦请函复。
拒绝约见
Thank you for your letter of July regarding your new laptop computer. I regret to say that we cannot agree to your request for an appointment. We currently have the sole agency for another computer company, Under the terms of the contract , We are barred from stocking any other company's products. The sole agency comes under review in six months' time . Contact us then and we may be able to consider your new product.
月日有关新型号手提电脑函收悉。 本公司暂未能安排会面，深感歉意。现时正为另一家电脑公司提任独家代理，根据合约条款，不得销售别家电脑公司的产品。该代理权将于六个月后期满。届时烦请再作联系，共商贵产品代理事宜。
同意约见
Thank you for your letter of September. I note that you will bein the UK during the whole of November. We are quite interested by the fashion knitwear illustrated in yourcatalogue. As a fashion Chain. We might consider having some of our own designs manufactured in China. Please let me know when you would like to call on us. The week beginning November would suit me best. I look forward to meeting you and discussing this matter.
感谢月日的来信。欣闻阁下将于月逗留伦敦一个月，望到时能拨冗相会。本公司对贵公司商品目录中的针织时装深感兴趣。现正研究设计款式，在中国制造后寄本公司时装连锁店发售。 如能于月日或其后数天抽空来访，当感激不尽。 期待与您会面，商讨有关事宜。
第十八篇：外贸函电索赔和理赔范文
外贸索赔函电中英文范例
20 January
Kee & Co.， Ltd
34 Regent Street
London， UK
Dear Sirs：
Thank you for your letter of 20 January 2004. We are disappointed to hear that our price for Flame cigarette lighters is too high for you to work on. You mention that Japanese goods are being offered to you at a price approximately 10% lower than that quoted by us.
We accept what you say， but we are of the opinion that the quality of the other makes does not measure up to that of our products.
Although we are keen to do business with you， we regret that we cannot accept your counter offer or even meet you half way.
The best we can do is to reduce our previous quotation by 2%. We trust that this will meet with your look forward to hearing from you.
Yours faithfully，
Tony Smith Chief Seller
先生：
二零零四年元月二十日来函收到，不胜感激。得知贵公司认为火焰牌打火机价格过高，无利可图，本公司极感遗憾。来函又提及日本同类货品报价较其低近百分之十。
本公司认同来函的说法，然而，其他厂商的产品质量绝对不能与本公司的相提并论。
虽然极望与贵公司交易，但该还盘较本公司报价相差极大，故未能接受贵公司定单。
特此调整报价，降价百分之二，祈盼贵公司满意。
谨候佳音。
销售部主任
托尼.斯密思谨上